We are "onstage" all the time.  Whether in front of one or a thousand, we are continually presented with the opportunity to create genuine connections. Studies show that relationship building, how you present yourself, and how you communicate are crucial to your success.

People in the travel and hospitality industries are especially known for their ability to provide great service. Being skilled at interacting well with others is the difference between exceptional and acceptable service, between a promotion and an average performance review, between loving your job and wishing you didn’t have to go in that day.

In this fun and interactive presentation, we will explore how to connect with your audience, team, vendors or clients while enhancing your own natural curiosity and charisma. (Yes, you do have it!)

Learn to observe the sometimes subtle cues and distinctions between:

* habituation and curiosity

* being on “auto-pilot” or engaged

* knowing when you are and when you are not connecting

Throughout this presentation, you will learn and practice some simple, but effective, people reading and curiosity skills. You will begin to notice your actual impact on others while learning how to better engage, communicate and connect.

The ripple effect of using these skills can generate results in every arena of your life.

Speaker: Delilah Blake, Co-Founder of The Curiosity School

Delilah Blake has worked with diverse individuals and companies in the United States and Europe in the areas of leadership, presentation skills, sales, communication, entrepreneurship and team dynamics for over 20 years. As an entrepreneur combining business and theater, she ran her own for-profit theaters and performance teams in Houston, Texas and Times Square, New York City. At The Curiosity School, she develops learning opportunities in the form of customized shows, interactive games and role-plays, and also specializes in bringing out your ‘performer’ in every business interaction as well as on stage. Her light-hearted and practical approach has helped create numerous comedy shows with business people from all arenas in which new perspectives on peak performance are explored.

Delilah also has a background in meeting planning and incentive travel, and has created, directed and performed in original musical comedies such as Working It Out, for corporate events; God Loves My People Best, healing the world with humor; Now That You've Seen Me Naked, poking gentle fun at relationships; and many more.